Delete Group
AutomatR.FreshDesk.Activities.DeleteGroup
The "Delete Group" activity in AutomatR is part of the Freshdesk activities package, providing the capability to delete a group within a Freshdesk account. This activity streamlines the process of managing groups in Freshdesk, allowing for the removal of a specific group based on its ID.
Properties
| Name | Description |
|---|---|
| Input | |
| Group ID | Specifies the ID of the group to be deleted. It is a required input, uniquely identifying the group to be removed from Freshdesk. String variables containing the group ID. |
| Misc | |
| Display Name | Provides a customizable name for the activity displayed in the workflow. The display name enhances clarity and organization within the automation project. String variables containing the desired display name. |
| Optional | |
| Delay | Specifies the amount of time (in seconds) to wait before executing the "Get All Agents" activity. This can be useful for handling synchronization issues. Integer variables containing the delay duration. Ex.: If the amount of time is 1000 milliseconds or 1 sec, i.e., 1. |
How to use:
- Drag and drop the "Delete Group" activity onto the workflow.
- Configure the properties by specifying the group ID of the group to be deleted.
- Optionally, configure the delay.
- Execute the workflow to delete the specified group in Freshdesk.
Example: Consider an example where the "Delete Group" activity is used to remove a specific group identified by the group ID:
Delete Group:
Display Name: "Remove Support Team"
Group ID: "987654321"
In this example, the activity deletes the group associated with the group ID "987654321." The workflow ensures that the group is successfully removed from Freshdesk. If the group is not found or any other issues occur, the activity raises exceptions for proper error handling.